Cancellation Policy

If you are unable to attend therapy, you must contact Approachable Counseling, LLC, 24 hours prior to your session. Otherwise, you may be subject to a late cancellation fee. Insurance does not cover these fees.

A cancellation is considered late when the appointment is canceled less than 24 hours before the scheduled time. A no-show is when a client misses an appointment without canceling. In either case, a $75 late cancellation/no show fee will be charged. If you are able to reschedule your appointment within the same week of the canceled appointment, you will not be charged the fee. This fee does not apply to those with CT Husky insurance plans.

You may contact the office by phone/text message at 860-515-8266 or email: approachablecounselingllc@gmail.com in order to cancel or reschedule your appointment.

Please note that if you late cancel or miss 3 or more appointments, Approachable Counseling, LLC may decide to terminate treatment. You will be provided with outside referrals for continued care. If no contact is received from you in a 30-day period, it will be assumed that you are no longer interested in services and your case will be closed.